Summer Camp Policies
We have created policies that ensure safety and help retain the quality of our summer camps. Please read the policies so that you are aware of what our refund policy is and other camp policies that are designed to ensure the quality of our camp program. The policies that are listed are specific to our summer camps.
LOST & FOUND POLICY FOR BOTH DAY CAMP AND SLEEP-AWAY CAMPS
If your child leaves items at camp we will keep them for one week after camp and then donate the items to a charity. It is the responsibly of parents to contact the camp and pick the items up. If we find items with the name of the camper we will try our best to get the item back to the camper during their stay at camp.
We have truck loads of clothes at the end of the summer that are never retrieved. This policy helps us eliminate the issue of storing lost and found clothing.
Nurse: We have a nurse on site at Camp Kahuna sleep-away camps.
My staff has CPR and First Aid Training. We have a lifeguard on duty at all times when the campers are swimming at Camp Kahuna.
Weather: We have a 40 by 40 dining tent at our Camp Kahuna day camps. We have bought additional equipment to make it extremely stable and safe. We do not have an indoor facility. We play in the rain. If there are heavy winds or lightning and we may move the campers to the covered picnic area near the pool. Parents have the option of not sending their children to camp if they feel that the weather presents a danger. We will always do our best to keep our campers safe.
If it looks like a “rainy day,” please make sure your kids are in their rain gear prior to arriving at camp.
Buses: If your child is taking the bus they must be picked up and dropped off at the same stop. Do not change stops unless you have permission from our bus lead who checks your child onto the bus. Changing bus stops create a significant safety issue for your child.
Camp Kahuna Sleep-Away Camps: The drop-off and pick up times for the full and half week camps will be available on the Camp Kahuna page. Drop off for the August Camp Kahuna is on the Sunday at 12:30 pm for families whose name starts with the letters A to K and 1:15 pm for the families whose name starts with the letters L to Z. Pick up on Friday is anytime between 1:00 pm and 4:00 pm.
We try very hard to accommodate special needs campers, when we can. There are no strict policies regarding special needs children as several factors determine whether we can provide a safe, suitable environment. Suitability and capabilities vary depending on the number of campers and staff we have on site. We want to ensure all campers are successful and safe and will do everything we can to ensure safety and camp quality. Therefore, if you have a special needs child and wish them to attend a Camp Kahuna camp, please contact us and we will review each case independently. Unfortunately, we do not offer one to one care for special needs campers. This service would need to be provided by the caregiver.
Behavior Challenges: If a camper is having behavioral challenges we have a fair process.
1) We talk to the camper to see what the difficulty is and relate our expectations
2) If the behavior continues the child will have a time out, missing a few minutes of an activity
3) If the behavior continues we will contact their parent to inform them of what is going on and ask for suggestions
4) If the behavior continues the child will talk to their parent
5) If the behavior continues the child goes home for a day or for the rest of the week depending on the behavior
We want all children to be successful and will work with the child and parent to ensure this success. We do have to consider the other campers and if a camper’s behavior is affecting other campers, it is then we must decide whether a child stays at camp or goes home.
There are specific behaviours we send campers home for: physically hurting other campers, endangering campers, ongoing deviance.
Grievances: My staff will do whatever it takes to ensure you as a parent are satisfied with the camp program and your child has a great week. If you have a concern with any of the leaders or with the camp program please talk to the camp lead staff and we will do what it takes to deal with your concerns. We are always interested in constructive criticism as we want our camp to exceed your expectations.
Face to Face: If you have a concern or question about camp we would prefer to talk to you face to face. Emails do not have “tone” and can be misinterpreted.
Cell Phones: (Sleepaway Camps) Campers are not permitted to bring cell phones to camp. The reason for this policy is:
1) cell phones encourage homesickness. It is easy for a child to text or phone a parent when they feel homesick. It can encourage homesickness in others as well.
2) they can get lost or damaged and
3) they can be used inappropriately, accessing social media sites or inappropriate sites on the web.
We buy all our food for sleep-away Camp Kahuna and make sure it is peanut-free. We clean our kitchen area thoroughly and do everything we can to eliminate contaminants. Our facility is used by other camps, so we do everything possible to reduce risk.
Special diets: (Sleep away) -We can accommodate some special diets at our sleep-away Camp Kahuna.
- Gluten sensitive
- Dairy sensitive/Lactose intolerant
- Tree-nut free
Sunscreen: (Day Camps) It is the parents’ responsibility to put sunscreen on their child prior to day camps starting. My staff will remind campers throughout the day to reapply the sunscreen. If your child is at Camp Kahuna my staff will remind the campers to apply their sunscreen before breakfast and throughout the day.
Medication: If a child is on medication during the school year it is recommended that they be on it during the summer.
(Sleep Away Camp) All medication that comes into Camp Kahuna must be in its original container, labeled with the name of the medication, and dosage. All medication will be handed over to our camp nurse at check-in and given back to you when you check-out. We cannot give a camper medicine if it isn’t in its original container. This is to ensure the safety of all campers.
Emails: (Both Day Camps and Sleep Away Camps) We will send you daily emails from Camp Kahuna to let you know about what the kids did each day and if there is anything you need to know for the next days at camp.
Photos: We take a lot of photos at camp. We post these photos on our SMUG MUG page so parents can see what their kids are doing at camp. This site is privacy/password protected. The photos are also sometimes used for promotional purposes. We respect your family’s privacy and wishes. If you do not wish your child to be photographed or have their photo put up on our SMUGMUG site or used for promotional purposes please email the Kids 4 Kids office prior to camp starting. This is also an item mentioned when you registered. You can indicate that you do not want your child to be photographed during the registration process.
Treats: Our campers may receive a treat during day camps. The treats at day camps are usually popsicles or S’mores at our campfire. We try to buy popsicles that are mostly fruit, however, this is not always possible. It depends on availability. We do try to limit the amount of candy/sugary treats served. If your child is not permitted treats or you would like to suggest an alternative treat please let us know prior to camp starting. We respect that some parents wish their children not to have sugary products. We just need to be informed prior to camp starting.
All food that comes into Kids 4 Kids is peanut free.
Medical or Family Emergency: If you need to cancel camp because a medical or family emergency we will offer a credit, minus your non-refundable deposit. Your emergency must be reasonable and be an event that prevents your child from coming to camp. You may need to supply a doctor’s note to verify the emergency.
If you need to transfer your child from one Kids 4 Kids camp to another Kids 4 Kids camp, as long as there is space, you are charged a $5.00 administration fee per transfer.
Camp Kahuna Sleep Away Camp Refund: If you cancel 30 days prior to camp starting you will receive a full refund minus your $100 non-refundable deposit. If you cancel after the 30 day period you will not receive a refund. Once camp starts there are no refunds. If you have registered for Camp Kahuna and do not show up, your Visa will be charged the full camp fee. You have taken a camp spot and prevented another camper from having a camp experience. In addition, camp expenses have been paid in advance for rental/food/admin fees and costs based on the number of registrants. Camp Kahuna reflects the Ontario Camping Association’s standard refund policy. This applies to the day camp portion of Camp Kahuna as well.
THE NON REFUNDABLE DEPOSIT is a standard feature at all summer day and sleep away camps. You lose your non refundable deposit per child/per camp. For example: If you register two children for a sleep-away you lose $200.00. In past years I have had families register for multiple camps, then cancel at the last minute. This prevents other children from attending the Kids 4 Kids camps. Please do not register until you know your summer schedule; plan early. It is not fair to Kids 4 Kids or to the children who want to attend camp, but can’t because a spot was unnecessarily taken. Consideration for a change to the refund policy is at the sole discretion of the director and only for major life events (i.e. illness of participant, death in the family, etc.) Documentation may be required.